Is Dr Balcony Competent to Discover Defects? We Have Doubts After Our Re-Inspection of EEEs Found Multiple Defects They Failed to Identify!

We were recently hired to do a follow-up inspection at a condo in the Los Angeles area. The client, an individual homeowner, had serious concerns about the report the association received from Dr Balcony. Their concerns began when the inspection was done, saying that a person showed up, said they weren’t licensed but that “someone” who was a licensed architect would review their photographs and information before signing the report.

We got a copy of the Dr Balcony report and reviewed it before we did our own inspection. (Please note our inspection was not an SB326 inspection.) Many of the photographs in the report were blurry and weren’t marked up to identify a defect that supposedly was in the photograph (we mark up all our photographs to show you exactly what defect we found) and the report was difficult to read. We completely agree with our client, I’ve read more than a few reports from other companies and Dr Balcony’s report is a tough read. Defect codes that are for their internal use confuse readers, information on an EEE are in different places and many photographs are of irrelevant subjects.

An example of that is Dr Balcony inspectors seem to obsess over code issues that SB 326 doesn’t require us to concern ourselves with. (We do check railing heights & railing stiles and note that they may not meet current code, same with stairs, but these aren’t noted as defects, rather we advise that the HOA may wish to address these in the future and that your insurance company may require upgrading in order to renew a policy).

So after our report review, we inspected one set of decks and a set of stairs and attached landing serving their condo unit. We found damage and other issues that Dr Balcony failed to discover even though it was readily apparent to us.

Before are photos of a few of the issues we found that Dr Balcony failed to identify in their report.

Dr Balcony identified the dry-rot circled above but failed to identify a fungus infection.
Dr Balcony failed to identify dry-rot in the joist, failed to identify that the post has improper hardware connecting the post to the joist & failed to identify that the post is improperly supported/connected to the joists.
Dr Balcony failed to identify that the rusted railing is perforated and needs immediate repairs.
Dr Balcony failed to identify that the waterproof coating is delaminating from the flashing and that there is dry-rot in the joist. They also failed to identify that the deck to wall flashing is missing (not shown in photo).
Our comparison chart shows what Dr Balcony missed vs what we found.

The association took one of the cheapest bids they got, believing that it would be  competent as they expected and deserve. Instead, they got an incompetent inspector and an architect who robo-signed the report that was written by Dr Balcony. Given that the total price to do the inspection was less than $2,000 to inspect 16 EEEs, we have to wonder what the architect was paid to scribble his signature and stamp the report? The professional signing your report becomes liable for errors in the report on our non legal opinion. Did you know?  We guarantee in writing that our structural engineer is personally performing your SB 326 inspection! 

All in all, we have to question the competence of the inspection the Association got. If we found all these missed issues on just a few EEEs, what else did Dr Balcony miss? Yes, in the event of an accident where a balcony collapsed that they said was ok, they would have liability, but that’s small consolation to anyone that might be killed or injured.

An inspector’s competence should be the Associations first concern. Ensuring that a structural engineer or architect is present and personally performing the inspection is paramount. At William Leys Waterproofing Consultants LLC we have extremely competent experienced inspectors doing the inspection. We have years of experience in waterproofing EEEs and our engineer is an award winning structural engineer. The lesson you should take from this is that the cheapest inspector is probably not the most competent inspector!

Give us a call or email us to get a cost on doing a second opinion inspection to verify that your SB 326 inspection was done competently. 805-801-2380 or LeysWaterproofingConsultants@gmail.com

Thorough competent reports by William Leys Waterproofing Consultants LLC are our hallmark!