Tag Archives: expert deck inspection

Is Dr Balcony Competent to Discover Defects? We Have Doubts After Our Re-Inspection of EEEs Found Multiple Defects They Failed to Identify!

We were recently hired to do a follow-up inspection at a condo in the Los Angeles area. The client, an individual homeowner, had serious concerns about the report the association received from Dr Balcony. Their concerns began when the inspection was done, saying that a person showed up, said they weren’t licensed but that “someone” who was a licensed architect would review their photographs and information before signing the report.

We got a copy of the Dr Balcony report and reviewed it before we did our own inspection. (Please note our inspection was not an SB326 inspection.) Many of the photographs in the report were blurry and weren’t marked up to identify a defect that supposedly was in the photograph (we mark up all our photographs to show you exactly what defect we found) and the report was difficult to read. We completely agree with our client, I’ve read more than a few reports from other companies and Dr Balcony’s report is a tough read. Defect codes that are for their internal use confuse readers, information on an EEE are in different places and many photographs are of irrelevant subjects.

An example of that is Dr Balcony inspectors seem to obsess over code issues that SB 326 doesn’t require us to concern ourselves with. (We do check railing heights & railing stiles and note that they may not meet current code, same with stairs, but these aren’t noted as defects, rather we advise that the HOA may wish to address these in the future and that your insurance company may require upgrading in order to renew a policy).

So after our report review, we inspected one set of decks and a set of stairs and attached landing serving their condo unit. We found damage and other issues that Dr Balcony failed to discover even though it was readily apparent to us.

Before are photos of a few of the issues we found that Dr Balcony failed to identify in their report.

Dr Balcony identified the dry-rot circled above but failed to identify a fungus infection.
Dr Balcony failed to identify dry-rot in the joist, failed to identify that the post has improper hardware connecting the post to the joist & failed to identify that the post is improperly supported/connected to the joists.
Dr Balcony failed to identify that the rusted railing is perforated and needs immediate repairs.
Dr Balcony failed to identify that the waterproof coating is delaminating from the flashing and that there is dry-rot in the joist. They also failed to identify that the deck to wall flashing is missing (not shown in photo).
Our comparison chart shows what Dr Balcony missed vs what we found.

The association took one of the cheapest bids they got, believing that it would be  competent as they expected and deserve. Instead, they got an incompetent inspector and an architect who robo-signed the report that was written by Dr Balcony. Given that the total price to do the inspection was less than $2,000 to inspect 16 EEEs, we have to wonder what the architect was paid to scribble his signature and stamp the report? The professional signing your report becomes liable for errors in the report on our non legal opinion. Did you know?  We guarantee in writing that our structural engineer is personally performing your SB 326 inspection! 

All in all, we have to question the competence of the inspection the Association got. If we found all these missed issues on just a few EEEs, what else did Dr Balcony miss? Yes, in the event of an accident where a balcony collapsed that they said was ok, they would have liability, but that’s small consolation to anyone that might be killed or injured.

An inspector’s competence should be the Associations first concern. Ensuring that a structural engineer or architect is present and personally performing the inspection is paramount. At William Leys Waterproofing Consultants LLC we have extremely competent experienced inspectors doing the inspection. We have years of experience in waterproofing EEEs and our engineer is an award winning structural engineer. The lesson you should take from this is that the cheapest inspector is probably not the most competent inspector!

Give us a call or email us to get a cost on doing a second opinion inspection to verify that your SB 326 inspection was done competently. 805-801-2380 or LeysWaterproofingConsultants@gmail.com

Thorough competent reports by William Leys Waterproofing Consultants LLC are our hallmark!

A Client Asked Us If We Are “Certified Deck Inspectors” Here’s Our Answer

Recently one of our clients who we have a proposal out with to perform their deck inspections under SB326 reached out with some follow-up questions. They wanted to know if we were going to use a boroscope camera and if we were “certified deck inspectors”. Our answer is no, we are not “certified”. Allow me to explain.

A quick search on Google showed us that there are several companies that advertise they are “certified deck inspectors”. Diving deeper, it seems all these unscrupulous inspection companies claiming they are certified inspectors are directly affiliated or owned by contractors. By claiming they are “certified inspectors” they seek to elevate their bonafides by saying they’re something that doesn’t exist in the SB326/SB721 inspection field. Continuing our search, the legitimate companies that we compete with make no such claim that they are certified. They make statements that they are architects or engineers, which is readily confirmed via the Board of Engineers and Board of Architects.

There are two non-profit national organizations that have deck inspection training courses and they then issue a certificate after the course is completed saying in essence that the person has successfully completed a training seminar. Inter-NACHI (International Association of Certified Home Inspectors) and NADRA (North America Deck & Railing Association) offer extensive courses for inspectors to take online. One other entity online purports to train people to be “certified” SB721/SB326 inspectors specifically related to California. None of these entities mentioned above can make an individual qualified to perform inspections under SB326 or SB721.

We explained to the client that the qualifications to do balcony inspections under SB326 is quite clear; an engineer (licensed as a civil, PE, or structural engineer) or a licensed architect are the only individuals qualified to do the inspection. We explained to our client that the companies advertising that they are “certified deck inspectors” are exaggerating at best and committing fraud ( in our opinion) at worst.

We further explained that these companies claiming to be “certified” only hold contractor’s licenses and that review of their personal and corporate held CSLB licenses showed that they have complaint disclosures against them by the contractor’s state license board.

Naughty boys in the inspection industry include:
One unscrupulous contractor has a long list of lawsuits (over 100!) against his company by unsatisfied clients, complaint disclosure on his license for multiple violations of contracting laws, including taking a deposit over $1,000, while another “inspector” has a complaint disclosure showing they hired non-licensed sub-contractors and failed to complete the job for the contract price, while yet another inspector/contractor was forced to disassociate from a licensed contractor for conspiring to defraud the CSLB!

Our client appreciated the information and has hired us to do their SB326 inspection for them as they didn’t appreciate one  particular braggart puffing themselves up while denigrating William Leys Waterproofing Consultants LLC.

Our client also appreciated our written guarantee that a structural engineer will personally perform the inspection, that we have no conflicts of interest and that we are humble and no-spin (their words) when it comes to approaching our solemn duty in performing inspections.

Reach out today for a conversation on how we can help you with our expertise, professionalism and integrity for your SB326 inspection needs. No nonsense, no inflated claims, just honest ethical practices to serve our industry and save lives.

Bill Leys on a balcony repair project in Alameda CA.

Bill Leys Gives an Update on CAI-CLAC’s Move to Fix SB326

Warning – language.

Termed controversial by one well known attorney in the HOA industry, Bill pulls no punches when it comes to seeing what’s going on and calling out the grifters that flooded the inspection market. We’ve made multiple complaints to state agencies, pissing off the bad apples, been sued to shut us up by POS pretend deck inspectors who use the bill to sucker HOAs into expensive repairs, we’re going to remain controversial and wear that label as a badge of pride.

Watch our video on our thoughts on  CLACs plans to fix SB326. We’ve seen so many issues, from insurance companies denying associations insurance coverage if they have structural issues with their EEEs, to banks denying buyers mortgages on condos with EEE issues to the grifters plaguing the balcony inspection industry using the bill to literally steal from HOAs.

Had enough of the companies that are unethical, devious and sordid? Find out why William Leys Waterproofing Consultants LLC gives written guarantees that our award winning structural engineer will inspect the EEEs, that we will not bid on any repairs because that’s unethical and why with our experience and professionalism your HOA will be in good hands.

Call today 805-801-2380 and start your SB 326 inspection with William Leys Waterproofing Consultants LLC.

AS FOUND ON GOOGLE REVIEWS

William Leys Waterproofing Consultants LLC Helps Clients Whose Property Has Been Damaged Caused By Construction Defects Recover Financially

Even before William Leys Waterproofing Consultants LLC was formed, President Bill Leys has been assisting clients throughout California recover financial damages from contractors who caused construction defects that led to water intrusion and property damage. As an expert waterproofing consultant serving San Luis Obispo, Santa Barbara, Ventura, Kern and Los Angeles counties, we’ve helped clients recoup hundreds of thousands of dollars in the past few years.

Our expertise in building technology and waterproofing methods, investigative skills and ability to document and report on the problems, the causes and suggested repairs needed have allowed our clients to convince the Contractors State License Board, the contractors at fault and their Bond companies to act. We’ve seen great success with the CSLB investigating complaints, contractors agreeing to repair defective work and have bond and insurance carriers pay on claims made by our clients.

Some recent success stories include helping a client in San Bernardino recover 5k+ in damages caused by faulty deck waterproofing work by a contractor from Palm Springs. Our investigation found that the contractors “expert witness” actually had business ventures with his client, leading to the Judge concluding the contractors witness had implicit bias in favor of his client. In other words, his testimony was rejected by the Court. Our client got a court order that the contractor had to remove a lien on their home and could not collect $5,000 they claimed our client owed.

No blocking between the old and new plywood is a defect that will cause any waterproofing to eventually fail.

Another success story found us assisting a client in Avila Beach whose recent kitchen addition was apparently leaking. Our investigation found windows were leaking from faulty installation, deck flashing that leaked from faulty installation and as a result of our testing and report, the client was able to successfully initiate a claim against the contractors general liability insurance and recover funds to repair their damages. The client made a confidential settlement with the insurance company for well over 6 figures.

Water found inside the wall of a kitchen addition from defective installation of weather resistant barriers.

One of our greatest success stories is helping a senior couple in Morro Bay CA when their deck project went south on them. We did preliminary investigative work, finding that the waterproofing product a local Grover Beach construction company who calls themselves “San Luis Obispo’s Expert Deck Contractors” was improperly applied. The client, using our report, filed a claim with the CSLB and after the CSLB investigated, was able to recover over $30,000 in financial damages.

Destructive Testing Reveals That the Waterproofing Materials Specified Were Not Installed to the Minimum Specified Thickness

We were able to help a local non profit recover for damages caused by the improper installation of a low slope roof system last year; the entity was concerned after the roof was replaced and there were still leaks occurring. Our inspection and report found numerous defects in the installation of the single ply roof and with that in hand, our client was able to convince their contractor to repair and replace defective portions of the roof.

Improper termination of roofing system under a skylight.

If your building is suffering from water intrusion, if you suspect your home has defects, if your not getting a response from your contractor and keep getting brushed off, don’t delay any longer. Put the experts at William Leys Waterproofing Consultants LLC to work for you.

We can perform visual inspections, destructive testing (up to $1,000 in value) document the results, write reports that are easy to read, explain the problems and why we believe the defects are caused by a contractor or from defective materials and help you recover damages. Don’t let contractors ghost you, gaslight you or try and evade responsibility. Cslb laws are strict regarding time frames for when you can attempt to recover for damages. The sooner you act, the less damage will occur and the sooner you can start recovering.

Call today, 805-801-2380 or email me at LeysWaterproofingConsultants@gmail.com for a free discussion on how we can help with your building issues.

✓ 20+ years of experience

✓ Court approved expert witness

✓ Former Licensed Contractor

Why You Should Hire William Leys Waterproofing Consultants LLC For Your Balcony Inspections

Here’s why William Leys Waterproofing Consultants, LLC stands out as your best choice for balcony (SB-326) inspections:

What Makes Us the Ideal Choice

1. Strong Experience & Genuine Expertise

A deep background in waterproofing.
Bill Leys brings more than two decades of hands-on experience, beginning in 2003 as a waterproofing contractor and working for a leading engineering/architect firm- Allana Buick & Bers in Palo Alto.

2. Trusted
Bill has been a licensed deck waterproofing contractor since 2007, actively installing waterproof deck coatings across California for HOAs, apartment complexes, and residential projects. Hundreds of clients over the years have trusted Bill to waterproof their decks.

3. Extensive deck inspection history
Since 2007, Bill has conducted deck inspections for HOAs, apartments, and real estate transactions—bringing 17+ years of field knowledge to each inspection.

4.  Ethical Integrity & No Conflicts of Interest

5. Strict ethical standards
We guarantee in writing that there are no conflicts of interest—we do not bid on repair work, nor are we tied to any alternative revenue streams.

6. Transparent and fair bidding
Instead of pushing repair contracts, William Leys encourages clients to obtain three competitive bids, maintaining the free market and transparency.

7. Compliance with SB-326 Requirements

8. Engineer-led inspections
We require that a licensed structural engineer be physically present during inspections—this ensures full compliance with SB-326, which mandates a qualified professional conduct the inspections.

Supplemental waterproofing reports
While the structural engineer handles the official inspection and report, we provide a supplementary waterproofing report that is appended to the engineer’s sealed report—creating a comprehensive and technically rigorous report.

9. Comprehensive, Client-Focused Service

100% sampling on EEEs (Exterior Elevated Elements)
Unlike some providers meeting only minimum statistical thresholds, we inspect 100% of all categories (decks, stairs, walkways), delivering a thorough, confidence-building evaluation.

Specialized for HOA needs
Bill’s previous experience as a CMCA-certified HOA manager gives him insight into reserve studies, ongoing maintenance concerns, and association priorities.

Relevant geographic coverage
Serving a wide area—from Paso Robles to Bakersfield, Orange County, and Palm Springs—we’re locally accessible and familiar with regional building conditions.

Insurance and protection
We carry robust General Liability, Workers’ Compensation, and Errors & Omissions insurance—valuable safeguards for HOAs and associations.

10. Proven Reputation & Client Trust

Positive client feedback
One HOA manager shared:

“I’ve received high praise from the Board that they really respect your findings and knowledge of the inspection process.”

Trusted repeat selection
We’ve been chosen by multiple HOAs—such as in Santa Barbara and Palm Springs—because of our reliability, ethical stand, and expertise.

In Summary

Experience & Expertise 20+ years in waterproofing, licensed, deeply technical
Ethical Integrity No repair bidding; transparent client-focused approach
SB-326 Compliance Engineer on site; dual-report method for structural and waterproofing insights
Thorough Service 100% EEE inspection; HOA management savvy; wide service area
Client Trust & Reputation Praised by HOAs; chosen repeatedly for key projects

In short, William Leys Waterproofing Consultants excel through their blend of deep technical knowledge, unwavering ethics, regulatory compliance, and client-centric service. They provide both peace of mind and exceptional quality—making them a standout choice for balcony inspections under SB-326.

Reach out today for a free quote on your inspection.

Article Written by Adrian Chiang Esq Leaves Zero Doubt About Who Can Inspect EEEs Under SB 326

This past week I got my quarterly issue of Channels Of Communication from the Channel Islands Cheaper of CAI. I was very excited to see that Adrian Chang of Swedelson Gottlieb had written an article on SB 326.

The article references who can inspect association balconies and other EEEs under SB326. Attorney Chiang lays it out with this answer to his own question,

Who inspects the EEEs and what to expect?


“A licensed architect or civil or structural engineer* must perform the work.

LICENSED GENERAL CONTRACTORS are not authorized by this new law to perform the EEEs inspections to comply with Civil Code § 5551.”

This statement confirms our opinion that a contractor cannot perform the inspection. A contractor, in our opinion ( not a legal opinion) may accompany an engineer or architect and perform a waterproofing inspection and write a supplemental waterproofing condition report that is attached to the engineers report.

You can read the article here at Swedelson Gottlieb’s blog.

At William Leys Waterproofing Consultants LLC we work with an award winning structural engineering firm that performs the structural inspection and we write a supplemental waterproofing report on the waterproofing elements. Our report is appended to the engineers report which is sealed and signed by the engineer of record.

If your report is not done by an engineer or architect, in it likely does not meet SB326 requirements and you may be the victim of fraud. Inquire with your attorney.

The substrate is checked with an awl in what we call a pick test. Soft wood is easily found with this method.

My Email To CLAC Regarding Modifying SB326 to Ban Inspectors from Bidding on Repairs

My email to CAI-CLAC  asking them to modify SB 326 to ban inspectors from bidding on repairs.

If you’ve experienced high pressure tactics, feel taken advantage of, that unnecessary work was done it you are being told needs to be done, let CLAC know by emailing them at lsrc@caiclac.com

Please see below

Good afternoon,

Here’s some documents from EMPIREWORKS, a vendor member of CAI who isliterally using SB 326 to steal from HOAs. They are considered among the the worst of the worst by my fellow inspectors and I who do not bid on repairs.

We’re being asked for second opinions by HOAs who are being told all their decks need to be replaced ( they don’t) at hugely inflated costs. These companies use pressure tactics, to threatening to report the HOA and that there’s huge penalties if they don’t comply.

Please call some of the inspection companies listed at Davis Stirling. These companies will tell you the same thing I’m telling you.

Please read some of the contracts; are they a company that you as counsel to an HOA client would advise the contract is ok to sign? Seeing these egregious clauses , which I’ve been told are unethical at best and illegal and unenforceable at worst, would you even advise a client to continue negotiating with or would you advise them to run?

This is what’s out here and what we’re dealing with on a near daily basis.

I’m sick to death of the people who will literally walk through the blood on that sidewalk in Berkeley to steal a dollar. The anniversary of Berkeley is coming up in June, and those victims must be remembered and their deaths not be in vain. That is why I am so vocal. Appreciate you listening.

Thank you,

Bill Leys President
William Leys Waterproofing Consultants LLC
Follow me on Twitter BlueSky Threads Insta and Tik Tok, search @deckinspector

Call or text me anytime at 805-801-2380 for fastest service.

This architect admits he didn’t inspect the EEEs, and he lives in Tennessee, so he’s literally robo-signing reports that are being inspected by a contractor who is writing the report to their advantage.
The Board of Engineers says yes it appears that the engineer violated the law, but there’s nothing we can do

Why Having a Consultant On Your Side Saves You Heartache…

A client we are working with on a balcony inspection proposal walked us through their underground garage to get to the other side of the building so we could count the decks. As we walked through the garage I mentioned that that were a lot of leak areas and I saw that there was some crumbling concrete as well.

They said oh we are getting the leaks fixed, we have two bids and we are going to hire X company to do the waterproofing on the podium deck above. I said that’s good because you have some problems here… What are they doing? It was then they showed me the two scopes of work that the contractors had proposed to do.

This scope of work mentions nothing about using any particular brand or specific material. It is poorly written and leaves out many important steps that this job requires.
Poorly written as well, this scope of work is ambiguous and like the first scope, has no mention of any brand names or warranty.

We initiated a conversation with the client and discussed these proposals and corresponding scopes of work. The client believed that the work they were ready to award to a contractor was going to fix their problems. Several issues they had were a failing coating on the podium deck, leaks into the building and severe degradation of the structural concrete deck.

Under the podium deck is significant deterioration.
If you see these symptoms in your concrete, you have 99 problems but a waterproof deck ain’t one.
Hidden behind a pan on the ceiling to catch water, hidden structural damage.
Up above on the deck, failing coatings are dangerous to bare feet and they leak into the deck below.
Failing coating at the pool deck coping.
A very clogged up downspout is causing water to back up and causing leaking into the building.

We gave the Association a proposal to consult and perform non destructive percussion testing of their concrete deck and the coating on top. The engineer we partner with and I inspected the deck and as seen above, found some serious damage to the concrete and rebar inside. We found that nearly all of the coating on the top of the deck was delaminated and failing. We found that there was stress on the walls that the pool was set into.

This all added up to the conclusion that simply recoating the deck was not the answer. This Association needs structural concrete repair work done, removal of the coating on the deck, all new flashings around the perimeter, shot-blasting to provide a profiled surface for new coatings to bond to the existing, sloping to drains, cleaning out the drain pipes and a new non slip waterproof coating applied after all prep work was completed.

The job will cost them more than 181k. However, they will receive in return a lot more for their money. They have a consultant on their side that will get responsible contractors to bid on repairs, with quality assurance monitoring to watch over the contractors work and a written warranty from a quality manufacturer.

The Association now knows that they were going to lose 181k of their money and get little in return for it. The two bids were from supposed quality contractors, but we won’t be asking these two companies to bid this project. They should know better than to throw these bids out to their client, but IMO they don’t care about the client and that’s why we won’t ever use them to bid our jobs that we are consulting on.

Reach out today to discuss how we can help your association with your Waterproofing project. Call me, Bill Leys at 805-801-2380 direct or use the contact us box to send us an email. We can get you on the path to completing a successful project that will bring value to your property.

Stage 2 Destructive Testing Balcony Reveals Significant Deterioration

As a balcony inspector performing #SB326 inspections on condos in California, I often hear the complaints about costs of these inspections. Stage 1 visual inspections are costly, and if the Structural Engineer determines that further Stage 2 destructive testing is necessary, it can get very expensive very quickly.

However, Stage 2 inspections are very important. When I’m doing my inspection of the waterproofing elements, I often find signs of water intrusion into the framing. My engineer and I confer and I explain what I’m seeing, what I think is the cause and we generally agree that a Stage 2 inspection ( destructive testing inspection) is necessary.

Recently we performed Stage 1 inspections in a condo building near Cal Poly in San Luis Obispo. We determined that there was evidence of water intrusion into the framing and called for a Stage 2 inspection. Working with a team from Whitestone Construction, we had Whitestone remove stucco and masonite siding on 5 decks that are on the 3rd floor of the building. These decks are covered with 1″+ of concrete on them, and after the crew from Whitestone removed stucco and masonite siding, we discovered significant structural damage that was so alarming we immediately closed the decks to use.

The concrete decking and stucco siding hid serious damage that presented immediate life safety concerns to us. This meant the decks were unsafe to be occupied until repairs are made.

While looking at the damage, the Berkeley balcony tragedy came to mind. Here, as in Berkeley, students used the decks to hang out on, perhaps leaning on the railings to talk to friends below. A person in these balconies could have fallen from a railing giving way because the framing it was secured to was so rotted out wouldn’t hold.

The horrors of Berkeley can never happen again. Thirteen students in Berkeley fell 40′ to a concrete sidewalk. Seven died and six are left with serious life long debilitating injuries and the mental pain of that terrible evening.

Berkeley is why we inspect, and Berkeley is why I have become a warrior in the battle against bad contractors doing bad work that gets people killed. SB 326 needs some fine tuning, but overall it is saving lives. My peers in the industry and I stand up for keeping buildings and decks safe.

Independent inspectors, free from conflicts of interest, are your Associations best defense against another Berkeley tragedy from happening again. Yes inspections aren’t cheap, but a lifetime of being haunted by nightmares of people dying in a fall from a balcony and the costs of a lawsuit for negligence will quickly outrun the costs of doing inspections.

Reach out today to get started on your balcony inspections and get your association compliant now. Don’t delay thinking the deadline will be extended ( it might be) and even if it is, dry-rot is working on weakening your decks, putting people’s lives at risk.

Our warning notice to not use the deck until it is fixed
Don’t delay your balcony inspection! The life you save could be your own.

William Leys Waterproofing Consultants LLC Investigates Leaks on New Addition in Avila Beach

We are pleased to announce that we have been retained to investigate leaks on a new addition on an Avila Beach residence by the owners of the property.

The owners of the property had hired a local contractor, who with a team of subcontractors built a dining room with a deck above to expand the living space and take advantage of the views that they have. The contractor completed the project shortly before last winter’s rains started up and the owners quickly realized that there were leak problems in several areas of the new construction.

We have performed visual inspections as well as rudimentary water testing that has found several areas of concern that will need to be further investigated via destructive testing.

Water testing a window in the search for leaks

If you’re building is leaking reach out to us today for assistance in investigating the cause and devising a solution to repair the problem. The longer you wait the worse the damage can become with water intrusion issues into structural elements.

We’re ready to reach, call us at 805-801-2380.